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WATFORD FC | SPORTS

Rapid launch of a vital
live-streaming service during Covid pandemic

End-to-end strategy, design & build to keep fans connected - and club finances secure - when stadiums stood empty.

Services

  • Strategy
  • Content Consultancy
  • UI/UX Design
  • Data Analysis
  • Development
  • SEO Forensics
  • Backlink Recovery
  • Custom Laravel Development
  • Live Streaming Integration
  • Payment & Authentication Systems
  • Hosting & Infrastructure

Results

The impact of the Hive Live platform was immediate and significant, delivering both crucial revenue and meaningful engagement during the height of the pandemic. Key results include:

  • Generated hundreds of thousands of pounds in vital club revenue during the pandemic.
  • Tens of thousands of fans engaged worldwide, with many calling the service a “lifeline”.
  • Hive Live service praised by The Daily Telegraph as “amongst the best in the league”.
  • Successfully hosted major events, including end-of-season awards & promotion celebrations.

The Brief

When the COVID-19 pandemic shut stadiums, Watford FC – then a Premier League club – lost a major revenue stream almost overnight. With ticket sales gone, the club needed an urgent digital solution to generate income and keep fans engaged. The brief: design and launch a robust streaming service in just six weeks, capable of handling tens of thousands of simultaneous users, integrating secure payments, and offering a seamless experience to a wide fanbase, many of whom were unfamiliar with digital platforms.

The Solution

Scout led the accelerated design, build, and launch of Hive Live, a custom streaming platform built on Laravel and integrated with third-party APIs for payments, authentication, and rights management.

  • Resilient Infrastructure: Stress-tested hosting ensured stability at peak match traffic.
  • Project Leadership: Scout orchestrated complex project management across multiple stakeholders, leading daily collaboration with Watford’s in-house team to hit the strict launch deadline
  • Technical Delivery: Built to perform across laptops, PCs, and smart devices, Hive Live was optimised for reliability and scalability, ensuring smooth streaming even at peak matchday demand.
  • Engagement Strategy: Interactive fan messaging, live Q&A, and social integration created a sense of community, while subscription and pay-per-view models ensured flexibility for different audiences.
  • Content & Engagement: Pre-match shows, exclusive interviews, tactical analysis, and live fan interaction created a true matchday atmosphere online.

The Outcome

Hive Live became both a financial lifeline and an emotional bridge for fans during lockdown.

  • Generated essential streaming revenue that sustained the club through the pandemic.
  • Fans worldwide described it as a vital connection, with audiences calling the coverage “fantastic.”
  • The platform flawlessly supported key fixtures and celebrated Watford’s return to the Premier League, proving its scalability and resilience.

For Scout Digital, Hive Live stands as a showcase of rapid, complex delivery under pressure – where failure wasn’t an option, and success meant safeguarding both club finances and fan connection.

Key Features

  • Analytic & Reporting
  • Audience Modelling
  • Content Consultancy
  • Custom Web / CMS Development Utilising Laravel Framework
  • Custom Web / CMS Development
  • Digital Strategy & Consultancy
  • Data Analysis
  • Sitemap & Structure Design
  • Maintenance, Support & Optimisation
  • UI/UX design
  • Technical SEO
  • SEO Forensic Research & Analysis
  • Enterprise AdTech Integration

What People Say